Before
An old site listed a phone number that had changed and services the shop no longer offered, and nobody still had the access needed to correct it.
Illustrative customer story · Oak Street Auto
Oak Street Auto replaced a site nobody could edit.
An old site with a wrong number, no access to fix it, and a shop that needed the phone to ring. The service handled the inventory, replacement, cutover, and checks.
What they gave us
The current repair list, the correct phone number and hours, and photographs of the shop taken on a phone.
What we handled
An inventory of the old site's pages and links, the drafted replacement, design, keeping the old site available until the new one was approved, the address cutover, and verifying that calls connected afterwards.
How they use it now
The number on the site is the one that rings, service changes are requested in the same place, and the shop requests larger updates through the same service.
How to read this story
This is an illustrative account of the managed service, matched to the example website of the same name. It describes the work and the participation involved, and it claims no measured business outcome.
A small first step
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